KBR

KBR is a leading global engineering, construction and services company
supporting the energy, hydrocarbon, government services and civil
infrastructure sectors. The company is a leader in many of the growing
end-markets it serves, particularly gas monetization. Having designed
and constructed, alone or with joint venture partners, more than half of
the world's operating liquefied natural gas (LNG) production capacity
over the past thirty (30) years, KBR offers a wide range of services
through its Upstream, Downstream, Technology, Services, Government and
Infrastructure, and Ventures business segments.

To fulfill the requirements in the recently awarded Projects the Jakarta
Engineering Office seeks talented and experienced Indonesian nationals
to fill the following positions:

IT SUPPORT / DESKTOP ANALYST

Under general supervision, troubleshoots and responds to service desk
tickets for software and hardware issues, including remote support of
PC's and peripherals in a networked environment. Escalates problems not
resolved within established service levels. Follow-up with customers to
ensure satisfactory incident closure, and updates and closes call
records for work performed. Ensures work is performed in accordance to
company policies, standards, and procedures. Assists with installing and
de-installing software, PC's and peripherals as required. Performs own
work and provides assistance to others as directed. Job tasks, correctly
performed, impact indirectly on cost containment, efficiency,
profitability or operations. Consequences of error are easily measured
and can be confined.

SPECIFIC QUALIFICATION:

- Bachelor degree in Engineering or Computer from reputable University
with 2-3 years experience as IT Support / Desktop Analyst in similar
multinational company

- Having minimum of 2-3 years working experience in desktop support in a
Microsoft environment

- Must possess basic desktop hardware knowledge and proficient use of
Microsoft's products. Familiar with asset management /hardware inventory
and service desk ticketing system

- Microsoft Certified Desktop Support Technician or Microsoft Certified
Professional certification will be considered as additional advantage

- Good knowledge in troubleshooting hardware, software and network

- Good command of both written & spoken English and Bahasa Indonesia

- Good communication skills, interpersonal skills and willing to work as
a team

- Good HSE awareness and trustworthy.

Interested candidates should send their resume in English to HARTOYO.NLN
@ KBR.COM mentioning the position applied in the subject of the email