IT Specialist at IFC

IFC, a member of the World Bank Group, fosters sustainable economic growth in developing countries by financing private sector investment, mobilizing private capital in local and international financial markets, and providing advisory and risk mitigation services to businesses and governments. IFC’s vision is that people should have the opportunity to escape poverty and improve their lives. IFC Advisory Services in Indonesia is a multi-donor initiative and has offices in Jakarta, Denpasar, Makassar and Banda Aceh, with a mandate to improve the business enabling environment, to increase access to financial services and to improve the performance of selected supply chains. Currently IFC is looking for

IT Specialist – (ITS Jakarta)

Roles and Responsibilities:

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Configure and support workstations as well as maintain and administer all IT resources for Jakarta head office
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Perform workstation management, package distribution, security patching, as well as monitor/manage daily rotation of tape backups
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Participate in equipment assessment, purchasing, conduct training, maintain documentation, and remain in constant communications with Headquarters expert groups (Washington D.C.)
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Provide strategic contributions on IT needs and solutions
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Remote management and Tier-2 support of 4 offices in Indonesia to include Jakarta, Denpasar, Makassar, and Banda Aceh
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Other duties as assigned by the Business Services Manager

The successful candidate should have the following skills and experience:

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Technologies: Intermediate Lotus Notes 7.0, Microsoft Windows XP/Vista, Office 2003, SAP, Active Directory, Office 2003, Ultrabac 8, HP Server platform and Dell workstations/ laptops, Cisco networking. Must have excellent knowledge of office technology hardware; Blackberry, printers, fax, Nortel PBX, copiers.
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Full knowledge of WAN/LAN and communications systems
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Ability to communicate and perform troubleshooting over the telephone
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Excellent communications and interpersonal skills; the ability to listen and comprehend problems and proposed appropriate solution to resolve
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Ability to work independently and/or in a team as required under difference circumstances
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Strong Customer/Client service skills and the ability to work under pressure with accuracy and professionalism
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Master’s Degree in engineering or computer related field or Bachelor’s Degree with at least 2 years of relevant work experience
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Fluent written and spoken English
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Frequent travel will be required and some weekend support hours as necessary

Please submit your expression of interest and qualifications
by June 16, 2008 to ina_hrd@ifc. org
Only short-listed candidates will be notified.

www.ifc.org