DESKTOP ANALYST

KBR, is a world leading Engineering and Construction Management and
related services company employing over 65.000 people in more than 100
countries around the world. Services offered included upstream and
downstream Oil and Gas business, which provides design of huge offshore
processing Fixed Platforms, Subsea and Floating Facilities as well as
Onshore and Offshore LNG Plants, Petrochemicals and Petroleum Refining
worldwide. (www.kbr.com <http://www.kbr. com/> )

To support our operations in INDONESIA

We are seeking qualified candidates for the following position:

DESKTOP ANALYST

Under general supervision, troubleshoots and responds to service desk
tickets for software and hardware issues, including remote support of
PC's and peripherals in a networked environment. Escalates problems not
resolved within established service levels. Follow-up with customers to
ensure satisfactory incident closure, and updates and closes call
records for work performed. Ensures work is performed in accordance to
company policies, standards, and procedures. Assists with installing and
de-installing software, PC's and peripherals as required. Performs own
work and provides assistance to others as directed. Job tasks, correctly
performed, impact indirectly on cost containment, efficiency,
profitability or operations. Consequences of error are easily measured
and can be confined.

SPECIFIC QUALIFICATION :

* Bachelor degree in IT from reputable Universities;

* 2-3 years experience as Desktop Analyst in similar
Multinational Company.

* Having minimum of 2-3 years working experience in desktop
support in a Microsoft environment.

* Must possess basic desktop hardware knowledge, proficient
use of Microsoft.

* Familiar with Nortel PABX, Asset Management and MCDST
certified will be considered as additional advantage.

* Good knowledge in troubleshooting hardware & software, LAN.

* Good command of both written & spoken English and Bahasa
Indonesia.

* Good Communication Skills, Interpersonal Skills and willing
to work as a team.

* Good HSE awareness and trustworthy.

Attractive remuneration plus generous benefits will be offered to the
successful candidate. All applications will be kept confidential and
only qualified candidates will be contacted.

interest?
send CV to hartoyo.nln@kbr.com