NSEARCH GLOBAL INDONESIA

NSEARCH GLOBAL INDONESIA

URGENTLY REQUIRED

Our client is a fast growing web/application development company,
handling multitude of exciting projects from local and international
clients. They are currently searching for high energy, the always
learning and up to the challenge people to join their team.

* a startup company with International presence in mind
* a chance to work directly with International clients
* a services firm therefore you are their number one asset
* they offers bonuses and professional development
* you have many opportunities to grow (technically,
professionally, and career wise)
* you could be working in Singapore or USA (if you're qualified)

Business Solution & Product Development Manager

The Purpose of Job

* As a core function within the Sales & Marketing department the
principle purpose of the business solution & product development
department is to pro actively support the development of CKB’s revenue
and profitability through solutions and products development

Role & Job Responsibility

New Business Development

* Develop, co-ordinate and implement account opportunities in
support of Oil & Gas, Mining, and Heavy Equipment Sales Manager,
Project Sales Manager and Key Account Manager
* Conduct direct and open communication with customers at Senior
Management level to meet CKB, and customer objectives
* Maintain project communication between involved functions to
develop balanced customer solutions
* Co-ordinate and or assist the development of proposals.
* Liaise with functional process owners to ensure up to date
information is available to be incorporated within proposal documents
and shared with first line sales management
* Manage project implementation and review
* Ensure correct and efficient transfer of responsibilities to
designated local sales team resource

Development of Customised and Sector Solutions

* Develop customized solutions for target customers within CKB
with a view towards further improving services and customer retention
in this customer segment
* Develop target sector specific solutions to support penetration
level in Vertical Market target sectors
* Maintain communication with key stakeholders in development of Solutions
* Effective project management along with relevant functional experts
* Effective implementation of relevant solutions within CKB environment
* Maintenance of inventory information relating to all CKB
Customer Solutions
* Effective communication of available solutions to first line
Sales management
* Gathers and interprets relevant data (costs, productivity,
demand patterns, etc.)
* Investigates problems, finds root causes, and develops solutions
* Provides analytical support for projects, new business
opportunities, and proposals
* Provide technical and specialist logistics advice based on
analytical findings.
* Consolidate analytical information and ensure the business is
compliant with Company regulations

Product Development

* Identify the possibility of current products development which
align with customers requirement and company future direction
* Develop products that has good impact on services offers to
customers with good margin
* Develop products with differentiate with competitors
* Present product comparison or recommendation and costing to management
* Prepare technical documents and approval papers
* Prepare the manual handbook of the products
* Lead the training of new products development
* Align and communicate the planning of the new product with
internal related party such as sales, business development, operation
and shared services
* Always review competitor’s products and report it to management
* Drive the implementation of a Product Management team within the company.
* Manage the existing stable of products and lead the ongoing
development of enhancements to support increased value to customers.
* Gather and analyze feedback from sales, marketing, operations
and partners/prospects to set the strategic vision for existing
products and development of new products.
* Manage the execution of consumer research to further support
rationale for product development and positioning within the
marketplace.
* Direct our internal process to define the product strategy,
roadmap and priorities.
* Research, develop & implement a best processes strategy for new
product development, launch and analysis.
* Develop requirements documents and use cases for new product features.
* Monitor the status of development projects supporting new features
* Product life cycle & profitability management.
* Provide guidance and direction on developing new products and
managing the lifecycle of existing products

People Management

* To lead, motivate and empower staff through effective and open
communication, excellent leadership, regular performance feedback and
teambuilding, in order to maximize customer satisfaction, business
results and employee satisfaction
* Ensures the compliance to formal recruitment procedures to
attract and retain the very best employees
* Manages, coaches and reviews employees to ensure KPI’s and
personal objectives are achieved
* Through Training & coaching, ensures that employees are equipped
with the right skills, knowledge, competencies, and empowerment to
delight customers and achieve business results
* Implements challenging but achievable reward and recognition
schemes, in collaboration with Human Resources, which help to create
highly motivated staff, and to reward excellent performance through
both financial and non- financial means
* Participates in the implementation of succession planning frameworks
* Ensures that management are aware of the needs of employees
through the effective management of employee satisfaction surveys and
accompanying action plans, and through two-way forums and suggestion
schemes
* Conducts regular group review meetings to assess team
performance and progress against business plans.
* Promotes the corporate values through active participation in
the corporate initiatives
* Complies with all company related policies, procedures and legal
requirements (HR, H&S, Security, etc)

Process and System Management

* Set up, review and update business processes, procedures and key
performance indicators (eg. profitability by products and services)
within Department to govern customer relationship.
* Ensure an effective planning and coordination with other
internal departments in providing customized logistics solutions in
supporting the Sales Hunter & Farmer Customers
* Provide timely and complete detail responses for other
customized solutions in conjunction with customers’ requests.
* In conjunction with Sales Hunter & Farmer and Operations
departments, developing new products and services to suit customer
requirement, including sea consolidation services, air consolidation
services, trucking services and same day domestic air freight
services.
* Implement the company standard policies and procedures in
respect to Finance, HR, IT and Quality policy and guidelines.

Working Condition

* Irregular hours
* High demand of personal flexibility
* Travel as required

Education & Competency

* FORMAL EDUCATION Sarjana (S1)
* EXPERIENCES 3-5 Years in Business Solution, product development
and Commercial management
* KNOWLEDGE B to B Sales in Transportation & Logistics Marketing
Sales & Account management experience Strong market sector awareness
in supply chain
* LANGUAGE SKILL Bahasa Indonesia & English
* TECHNICAL SKILL B to B Marketing and Business Solution Skills
Communication capability at senior/board level Recognized general and
people management skill
* NON-TECHNICAL SKILL Presentation and Computer

Please submit a comprehensive curriculum vitae and a recent
photograph, no later than ten (10) days after the date of this
publication, to: Email : riana@nsearchglobal.com