The American Red Cross Tsunami Recovery Program (

The American Red Cross Tsunami Recovery Program (TRP) had beenestablished to direct the organization’s response to theSouth Asia tsunami disaster. The TRP activities focus onintegrated community recovery and preparedness interventions in tsunamiaffected countries in Asia and East Africa incollaboration with Red Cross and non-Red Cross partners. Please visit www.redcross.org/tsunamirelief

The Indonesia TRP Delegation operatesfrom offices in Banda Aceh, Calang, Lamno. It also has liaison offices inJakarta , and other areasin Aceh province in collaboration with the Indonesian Red Cross.

The American Red Cross seeks dynamicindividuals to fill the :

POSITION : IT Officer

No of Hired : 1 Person

Base of Assignment :Banda Aceh

Type of contract : FixedTerm

Duties andResponsibilities :

As part of the scheduled Aceh help desk support system, provide to users trouble shooting and other IT support; make available self-help guides, ARC installation procedures and other training information to increase user proficiency; lead users to computer installed user guides and “help” features; and train users to use shared folders. Maintain the IT shared folder updated.

Ensure the proper functioning, maintenance, control and inventory of the office equipment, including servers, computers, printers, scanners, and voip; track warranty info on the equipment and identify local maintenance resources

Resolve network communication problems within the office and to remote sites, in coordination with the Sr. IT Officer and the internet service provider, evaluate and establish procedures to improve the reliability of the office networks and to improve the recovery of information and hardware should failure occur

Assure proper use of back-ups of the office management information, install the latest ARC specified updates of virus protection and software upgrades, maintain UPS and voltage regulators on all major computer systems, and provide disaster recovery assistance as required

Provide technical advice on the selection, configuration and use of hardware and software for office use; ensure conformity of IT purchases with ARC standards; support regional IT upgrade activities; and monitor that only legitimate and licensed software is installed on the district computer systems

Assist the Sr. IT Officer in improving the capacity and competency of the organization to use Information Technology productively; propose new IT initiatives that would further strengthen the IT capacity of the organization

Qualifications:

Degree in InformationTechnology or Computer science min 2 years including 1 years in network system

Good interpersonal & communication skills; fluency in English

Strong supervisory experience; ability to train technical staff and to delegate

Advanced knowledge of Windows, MS Office, MS Outlook, MS Windows based networks/ servers, and MS Exchange Server.

Significant decision makingabilities and technical expertise on IT problems.

Good working knowledge of LAN/WAN equipment and concepts, such as routers, switches, wireless, VPN, firewalls, etc

Timely response to controllable IT problems

Quick and effective communication of problems requiring

Peer feedback of satisfaction

Please submit your application andcurriculum vitae to hr@amredcross.orgput Job title in Subject line. Only applications in English and short listedcandidates will be notified. Applications submitted after Oct 31, 2008 will not be considered.