International Organization for Migration (IOM) Indonesia is looking for a Temporary Community Support Assistant, according to the terms of reference below:
I. Position Information
Reference No.
Position title
Position grade
Base Salary
Duty station
Type & duration of Contract SVN/ID10/2013/057
Temporary Community Support Assistant
General Service Staff / G-4
IDR 9.266.750 per month
Kendari, Sulawesi
Special All Inclusive Contract for three months. The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged.
Seniority band:
Job family:
Organizational unit:
Position number
Position rated ¨
Subject to rotation Band IV
Operations
RCA
tba
tba
n/a
Reporting directly to - HoSO/RCA Programme Coordinator (East of Indonesia Region)in Makassar,
- Psychosocial Support Coordinator in Jakarta (for technical matters
Overall supervision by Deputy Chief of Mission
Managerial responsibility No
Directly reporting staff
0
II. Organizational Context and Scope
Under the direct administrative supervision of the Head of Sub-Office / RCA Programme Coordinator (East of Indonesia Region) in Makassar, under the direct technical supervision of the Psychosocial Support Coordinator in Jakarta and in close coordination with relevant health and admin units based in Makassar, the incumbent will provide support and monitor the implementation of the care and maintenance assistance activities for the irregular migrants in Indonesia
III. Responsibilities and Accountabilities
1. Assist in the monitoring of the Irregular Migrants (IMs)activities and ensure that all basic services (accommodation facilities, basic personal supplies and toiletries, security and medical assistance including psycho-social counselling; provide them what they need such as identification cards, transportation requirements. Coordinate with the Medical and Psychosocial Social Support teams to ensure that all IM’s are provided adequate and appropriate medical services, including psychosocial counselling.
2. Coordinate with Government of Indonesia counterparts to ensure effective short term and long term solutions for the community.
3. Prepare and submit reports to supervisor on the activity.
4. When required, provide counselling to IM’s on their options to enable them to make informed decisions in relation to continued stay in Indonesia or voluntary return to country of origin.
5. Coordinate with local authorities on IM activities in the area of responsibility.
6. Coordinate changes on the IM’s status with supervisor and colleagues within the unit. Coordinate with the supervisor and colleagues handling resettlement and voluntary repatriation on IM movements to ensure accurate and updated IM statistics.
7. Escort IM’s on the movement.
8. Provide assistance in the ticketing requirements of the Jakarta office. Maintain a database for ticketing.
9. In coordination with the Makassar Support Unit, serve as procurement focal point for weekly and monthly supplies to care sites.
10. Work closely with implementing partners to ensure a tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like, are culturally appropriate and fully respects the confidentiality of the information on migrants.
11. Ensure presence in IMs communities through regular visits to care sites, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
12. Actively engage the IMs and service partners in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations.
13. Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.
14. Perform other duties as may be assigned.
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Behavioural
Accountability
* Accepts and gives constructive criticism
* Follows all relevant procedures, processes, and policies
* Meets deadline, cost, and quality requirements for outputs
* Monitors own work to correct errors
* Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
* Identifies the immediate and peripheral clients of own work
* Establishes and maintains effective working relationships with clients
* Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
* Contributes to colleagues' learning
* Demonstrates interest in improving relevant skills
* Demonstrates interest in acquiring skills relevant to other functional areas
* Keeps abreast of developments in own professional area
Communication
* Actively shares relevant information
* Clearly communicates, and listens to feedback on, changing priorities and procedures
* Writes clearly and effectively, adapting wording and style to the intended audience
* Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
* Proactively develops new ways to resolve problems
Leadership and Negotiation
* Convinces others to share resources
* Presents goals as shared interests
Performance Management
* Provides constructive feedback to colleagues
* Provides fair, accurate, timely, and constructive staff evaluations
* Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
* Sets clear and achievable goals consistent with agreed priorities for self and others
* Identifies priority activities and assignments for self and others
* Organizes and documents work to allow for planned and unplanned handovers
* Identifies risks and makes contingency plans
Professionalism
* Masters subject matter related to responsibilities
* Identifies issues, opportunities, and risks central to responsibilities
* Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
* Persistent, calm, and polite in the face of challenges and stress
* Treats all colleagues with respect and dignity
* Works effectively with people from different cultures by adapting to relevant cultural contexts
* Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
* Actively contributes to an effective, collegial, and agreeable team environment
* Contributes to, and follows team objectives
* Gives credit where credit is due
* Seeks input and feedback from others
* Actively supports and implements final group decisions
Technological Awareness
* Learns about developments in available technology
* Proactively identifies and advocates for cost-efficient technology solutions
* Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
a) Knowledge in assisting emergency operations activities;
b) Effectively applies knowledge of psychosocial issues in execution of responsibilities at appropriate level
c) Maintains confidentiality and discretion in appropriate areas of work
d) Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
e) Proficient in computer applications: Ms-Office.
V. Education and Experience
a) Indonesian National with good knowledge of, and experience in psychosocial work and operational.
b) Diploma Degree in social work / psychology. A university degree in any of these fields will be highly regarded.
c) At least four years of direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.
d) Experience in working with irregular migrants; trafficked persons; general counselling and networking
VI. Languages
Proficient in the English language, proficiency in languages spoken by migrants (Farsi, Arabic, Tamil, Myanmarese) is an advantage.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with:
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=nl&file=phform.xls
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through through http://www.iom.or.id/about.jsp?lang=eng or send by email to recruitment-indonesia@iom.int, indicating the reference code above (SVN/ID10/2013/057) as subject. The deadline for applications is 26 August 2013.
Only applicant who meet the above qualification will be short-listed
I. Position Information
Reference No.
Position title
Position grade
Base Salary
Duty station
Type & duration of Contract SVN/ID10/2013/057
Temporary Community Support Assistant
General Service Staff / G-4
IDR 9.266.750 per month
Kendari, Sulawesi
Special All Inclusive Contract for three months. The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged.
Seniority band:
Job family:
Organizational unit:
Position number
Position rated ¨
Subject to rotation Band IV
Operations
RCA
tba
tba
n/a
Reporting directly to - HoSO/RCA Programme Coordinator (East of Indonesia Region)in Makassar,
- Psychosocial Support Coordinator in Jakarta (for technical matters
Overall supervision by Deputy Chief of Mission
Managerial responsibility No
Directly reporting staff
0
II. Organizational Context and Scope
Under the direct administrative supervision of the Head of Sub-Office / RCA Programme Coordinator (East of Indonesia Region) in Makassar, under the direct technical supervision of the Psychosocial Support Coordinator in Jakarta and in close coordination with relevant health and admin units based in Makassar, the incumbent will provide support and monitor the implementation of the care and maintenance assistance activities for the irregular migrants in Indonesia
III. Responsibilities and Accountabilities
1. Assist in the monitoring of the Irregular Migrants (IMs)activities and ensure that all basic services (accommodation facilities, basic personal supplies and toiletries, security and medical assistance including psycho-social counselling; provide them what they need such as identification cards, transportation requirements. Coordinate with the Medical and Psychosocial Social Support teams to ensure that all IM’s are provided adequate and appropriate medical services, including psychosocial counselling.
2. Coordinate with Government of Indonesia counterparts to ensure effective short term and long term solutions for the community.
3. Prepare and submit reports to supervisor on the activity.
4. When required, provide counselling to IM’s on their options to enable them to make informed decisions in relation to continued stay in Indonesia or voluntary return to country of origin.
5. Coordinate with local authorities on IM activities in the area of responsibility.
6. Coordinate changes on the IM’s status with supervisor and colleagues within the unit. Coordinate with the supervisor and colleagues handling resettlement and voluntary repatriation on IM movements to ensure accurate and updated IM statistics.
7. Escort IM’s on the movement.
8. Provide assistance in the ticketing requirements of the Jakarta office. Maintain a database for ticketing.
9. In coordination with the Makassar Support Unit, serve as procurement focal point for weekly and monthly supplies to care sites.
10. Work closely with implementing partners to ensure a tailored psychosocial program activities for the irregular migrants (IMs) and ensure that the implementation of social, religious and educational/vocational activities and the like, are culturally appropriate and fully respects the confidentiality of the information on migrants.
11. Ensure presence in IMs communities through regular visits to care sites, temporary settlement areas to collect information on the conditions faced by IMs including the availability of humanitarian assistance (shelter, food, water/sanitation, health and education) and access to services by different segments of IMs populations.
12. Actively engage the IMs and service partners in the development of psychosocial activities and use available resources within the target population. Encourage migrants to provide assistance to their own community members by sharing their own knowledge and skills to influence the decision making process affecting their daily living situations.
13. Provide basic counselling and implementation of psychosocial activities where needed, possible and appropriate in a scheduled manner including specific educational activities addressing the identified social-health issues.
14. Perform other duties as may be assigned.
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Behavioural
Accountability
* Accepts and gives constructive criticism
* Follows all relevant procedures, processes, and policies
* Meets deadline, cost, and quality requirements for outputs
* Monitors own work to correct errors
* Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
* Identifies the immediate and peripheral clients of own work
* Establishes and maintains effective working relationships with clients
* Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
* Contributes to colleagues' learning
* Demonstrates interest in improving relevant skills
* Demonstrates interest in acquiring skills relevant to other functional areas
* Keeps abreast of developments in own professional area
Communication
* Actively shares relevant information
* Clearly communicates, and listens to feedback on, changing priorities and procedures
* Writes clearly and effectively, adapting wording and style to the intended audience
* Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
* Proactively develops new ways to resolve problems
Leadership and Negotiation
* Convinces others to share resources
* Presents goals as shared interests
Performance Management
* Provides constructive feedback to colleagues
* Provides fair, accurate, timely, and constructive staff evaluations
* Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
* Sets clear and achievable goals consistent with agreed priorities for self and others
* Identifies priority activities and assignments for self and others
* Organizes and documents work to allow for planned and unplanned handovers
* Identifies risks and makes contingency plans
Professionalism
* Masters subject matter related to responsibilities
* Identifies issues, opportunities, and risks central to responsibilities
* Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
* Persistent, calm, and polite in the face of challenges and stress
* Treats all colleagues with respect and dignity
* Works effectively with people from different cultures by adapting to relevant cultural contexts
* Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
* Actively contributes to an effective, collegial, and agreeable team environment
* Contributes to, and follows team objectives
* Gives credit where credit is due
* Seeks input and feedback from others
* Actively supports and implements final group decisions
Technological Awareness
* Learns about developments in available technology
* Proactively identifies and advocates for cost-efficient technology solutions
* Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
a) Knowledge in assisting emergency operations activities;
b) Effectively applies knowledge of psychosocial issues in execution of responsibilities at appropriate level
c) Maintains confidentiality and discretion in appropriate areas of work
d) Proven ability and experience in liaising with UN, Government Departments/Authorities and other international organizations;
e) Proficient in computer applications: Ms-Office.
V. Education and Experience
a) Indonesian National with good knowledge of, and experience in psychosocial work and operational.
b) Diploma Degree in social work / psychology. A university degree in any of these fields will be highly regarded.
c) At least four years of direct work experience in social work, have worked in settings with protection issues such as battered women, rape victims, family/domestic abuse and trauma/post care.
d) Experience in working with irregular migrants; trafficked persons; general counselling and networking
VI. Languages
Proficient in the English language, proficiency in languages spoken by migrants (Farsi, Arabic, Tamil, Myanmarese) is an advantage.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with:
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=nl&file=phform.xls
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit your application through through http://www.iom.or.id/about.jsp?lang=eng or send by email to recruitment-indonesia@iom.int, indicating the reference code above (SVN/ID10/2013/057) as subject. The deadline for applications is 26 August 2013.
Only applicant who meet the above qualification will be short-listed
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