Sabtu, 20 Juli 2013


International Organization for Migration (IOM) Indonesia is looking for a National Care Coordinator/Psychologist, according to the terms of reference below:
I. Position Information 
Reference No. 
Position title 
Position grade 
Base Salary 
Duty station 
Type & duration of Contract SVN/ID10/2013/050 
National Care Coordinator/Psychologist 
National Officer / NO-A 
IDR 25,026,333 per month 
Special All Inclusive Contract for six months, subject to the medical clearance (the first three months will be considered as probationperiod). The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged. 
Seniority band: 
Job family: 
Organizational unit: 
Position number 
Position rated ¨ 
Subject to rotation Band III 
I-Care Project – IOM Jakarta 
Reporting directly to I-Care Project Manager 
Overall supervision by Deputy Chief of Mission 
Managerial responsibility Yes 
Directly reporting staff 3 
II. Organizational Context and Scope 
I-Care (IOM Circle of Care for Displaced Persons in Indonesia)Project is an 18-months project, focused on designing and delivering care services for about 3,000 displaced persons in Indonesia. I-Care’s main activity sets as the following : (a) vulnerability mapping of target groups; (b) training/coordinating NGO I-Care service providers; (c) deliver of targeted I-Care services to target groups; in the areas of : (1) life-skills development; (2) social support; and (3) educational support – in no less than 10 project locations nationwide. 
Under the direct supervision of the I-Care Project Manager, in close coordination the Child Care/Child Protection Consultant, and under the overall oversight of the Deputy Chief of Mission, the incumbent will be responsible for the planning, implementation, and monitoring of I-Care service delivery in all I-Care target sites. 
III. Responsibilities and Accountabilities 
1.       Act as focal point and implementation lead for vulnerability mapping/assessment exercises of I-Care. Assess psychosocial and protection needs and identify problems/gaps, risk and vulnerabilities, including those related to gender and age. Propose prioritised initiatives to reduce these risks and increase the resilience capacity of I-Care target groups. 
2.       Lead the establishment of I-Care mechanisms for standardized delivery of I-Care services based on the I-Care service framework and programme components. 
3.       Identify NGOs, and categorize NGOs based on NGO locations and services. 
4.       Periodically submit reports on the following:  IOM and NGO care staff skill levels;  further training needs for care services; NGO care services; I-Care procedures and information management practices. 
5.       Ensure the I-Care system of activity reporting and feedback are utilized, review field data on I-Care services, and finalize for submission to management. 
6.       Mainstream I-Care services with other relevant IOM projects/activities.  
7.       Establish a system of reporting/presentation that will show progress of I-Care beneficiaries, from I-Care service support. 
8.       From the I-Care service framework, lead in designing and planning  the delivery of I-Care services. 
9.       Provide technical guidance and supervision to the field staff (Regional Coordinator) in close coordination with Project Manager and Head of Sub-Office. 
10.   Perform such other duties as may be assigned. 
IV. Competencies 
The incumbent is expected to demonstrate the following technical and behavioural competencies 
* Accepts and gives constructive criticism 
* Follows all relevant procedures, processes, and policies 
* Meets deadline, cost, and quality requirements for outputs 
* Monitors own work to correct errors 
* Takes responsibility for meeting commitments and for any shortcomings 
Client Orientation
* Identifies the immediate and peripheral clients of own work. 
* Establishes and maintains effective working relationships with clients 
* Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries 
* Keeps clients informed of developments and setbacks 
Continuous Learning
* Contributes to colleagues' learning 
* Demonstrates interest in improving relevant skills 
* Demonstrates interest in acquiring skills relevant to other functional areas 
* Keeps abreast of developments in own professional area 
* Actively shares relevant information 
* Clearly communicates, and listens to feedback on, changing priorities and procedures 
* Writes clearly and effectively, adapting wording and style to the intended audience 
* Listens effectively and communicates clearly, adapting delivery to the audience 
Creativity and Initiative
* Actively seeks new ways of improving programmes or services 
* Expands responsibilities while maintaining existing ones 
* Persuades others to consider new ideas 
* Proactively develops new ways to resolve problems 
Leadership and Negotiation
* Convinces others to share resources 
* Actively identifies opportunities for and promotes organizational change 
* Presents goals as shared interests 
* Articulates vision to motivate colleagues and follows through with commitments 
Performance Management
* Provides constructive feedback to colleagues 
* Identifies ways for their staff to develop their abilities and careers 
* Provides fair, accurate, timely, and constructive staff evaluations 
* Uses staff evaluations appropriately in recruitment and other relevant HR procedures 
* Holds directly reporting managers accountable for providing fair, accurate, timely, and constructive staff evaluations 
Planning and Organizing
* Sets clear and achievable goals consistent with agreed priorities for self and others 
* Identifies priority activities and assignments for self and others* Organizes and documents work to allow for planned and unplanned handovers 
* Organizes and documents work to allow for planned and unplanned handovers 
* Identifies risks and makes contingency plans 
* Adjusts priorities and plans to achieve goals 
* Allocates appropriate times and resources for own work and that of team members 
* Masters subject matter related to responsibilities 
* Identifies issues, opportunities, and risks central to responsibilities 
* Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation 
* Persistent, calm, and polite in the face of challenges and stress 
* Treats all colleagues with respect and dignity 
* Works effectively with people from different cultures by adapting to relevant cultural contexts 
* Knowledgeable about and promotes IOM core mandate and migration Solutions 
* Actively contributes to an effective, collegial, and agreeable team environment 
* Contributes to, and follows team objectives 
* Gives credit where credit is due 
* Seeks input and feedback from others 
* Delegates tasks and responsibilities as appropriate 
* Actively supports and implements final group decisions 
* Takes joint responsibility for team's work 
Technological Awareness
* Learns about developments in available technology 
* Proactively identifies and advocates for cost-efficient technology solutions 
* Understands applicability and limitation of technology and seeks to apply it to appropriate work 
Resources Mobilization
* Establishes realistic resource requirements to meet IOM needs 
a)      Knowledge in assisting emergency operations activities; 
b)     Knowledge of
social work value and ethics, theory and established practices of clinical
social work, including assessment, treatment and crisis intervention skills
c)      Understanding
of the social determinants of health, and the social consequences of lack
thereof ; family systems and family dynamics
d)     Understanding
of diversity as it affects different populations and service delivery,
including, but not limited to, gender, sexual identity, culture, ethnic,
spirituality and racial issues
e)      Effectively applies knowledge of psychosocial issues in execution of
responsibilities at appropriate level
f)       Maintains confidentiality and discretion in appropriate areas of work
g)      Proven ability and experience in liaising with UN, Government
Departments/Authorities and other international organizations; 
h)     ability to
operate software packages required for effective information management,
including word processing, and ability to use the internet to find resources
and access evidence-based practice research
V. Education and Experience 
a)     Indonesian National with good knowledge of, and experience in managing program & operational 
b)     Master Degree in psychology, social science, or in psychiatric nursing and registered to practice in clinical psychology discipline in Indonesia, or University Degree with at least two  years of professional and managerial working experience with minimum three years of clinical work experience, of which minimal five to several years of experience working in community based programmes or camp settings. 
c)      Experience in provision of community based training activities 
VI. Languages 
Language: Thorough knowledge of English and Bahasa Indonesia 
Interested candidates
are invited to send the application in ENGLISH, with:
a)      Cover letter,
clearly specify suitability and availability date,
b)     Complete the
Personal History Form  which can be
downloaded at the following link :
c)      Detailed curriculum vitae, including historical
salary and minimum three referees (preferably former direct supervisors).
Please submit your application
through through or send by email to, indicating the
reference code above (SVN/ID10/2013/050)  as subject. The deadline for applications is 31 July 2013.
Only applicant
who meet the above qualification will be short-listed

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