SOS CHILDREN’S VILLAGES INDONESIA NEEDS
DONOR SERVICE STAFF (DS)
BRIEF
SOS Children’s Villages Indonesia is a part of SOS-Kinderdorf International which is an international umbrella organization of national associations. It is a non-governmental, non-political, non-denominational and non-profit
social development organization, working exclusively in the public interest. Its objectives are:
- To provide specialist care and support for orphaned and abandoned children through the SOS Children’s Villages.
- To support children, young persons and families in need through the establishment of social centers, schools and vocational training centers.
- To advocate and promote the rights of children throughout the world.
- To work with international organizations, and promote world-wide understanding and exchange of knowledge on child care issues.
- To serve as a model of long-term family based care.
Please visit http://www.sos-kd.org/ to know further about us.
POSITION PURPOSE
Donor Services Staff:
Responsible for welcoming all new donor’s in SAHABAT SOS Program and to make sure standard welcome program from SOS Children’s Villages Indonesia
JOB PROFILE
- Daily welcome call (phone or SMS) to Donors of SOS Children’s Villages which join with Sahabat SOS Program
- Aswer incoming call on behalf of SOS Children’s Villages Indonesia
- Responsile to follow up SAHABAT SOS Indonesia by phone
- Help Donor Services Coordinator to establish good retention program for SOS Children’s Villages Indonesia
MINIMUM QUALIFICATIONS
- Diploma in the field of Marketing/Communications/Business Administration
- 2 years of experience in Costumer Care work or in Call Center area
- Working experience in Fundraising area/Donor Service Area will be an advantage
- Ideally have some experience working for an international NGO
- Excellent verbal communication
- Ability to work independently without direct supervision
- Mature and organized, with an attention to detail
- Customer service and relationship building experience
- Excellent Computer skills
Interested applicants should send their application via e.mail to hrod@sos.or.id* latest by December 31, 2012. It is must for all the applicants to mention the designation in the subject line of e.mail while sending their application
DONOR SERVICE STAFF (DS)
BRIEF
SOS Children’s Villages Indonesia is a part of SOS-Kinderdorf International which is an international umbrella organization of national associations. It is a non-governmental, non-political, non-denominational and non-profit
social development organization, working exclusively in the public interest. Its objectives are:
- To provide specialist care and support for orphaned and abandoned children through the SOS Children’s Villages.
- To support children, young persons and families in need through the establishment of social centers, schools and vocational training centers.
- To advocate and promote the rights of children throughout the world.
- To work with international organizations, and promote world-wide understanding and exchange of knowledge on child care issues.
- To serve as a model of long-term family based care.
Please visit http://www.sos-kd.org/ to know further about us.
POSITION PURPOSE
Donor Services Staff:
Responsible for welcoming all new donor’s in SAHABAT SOS Program and to make sure standard welcome program from SOS Children’s Villages Indonesia
JOB PROFILE
- Daily welcome call (phone or SMS) to Donors of SOS Children’s Villages which join with Sahabat SOS Program
- Aswer incoming call on behalf of SOS Children’s Villages Indonesia
- Responsile to follow up SAHABAT SOS Indonesia by phone
- Help Donor Services Coordinator to establish good retention program for SOS Children’s Villages Indonesia
MINIMUM QUALIFICATIONS
- Diploma in the field of Marketing/Communications/Business Administration
- 2 years of experience in Costumer Care work or in Call Center area
- Working experience in Fundraising area/Donor Service Area will be an advantage
- Ideally have some experience working for an international NGO
- Excellent verbal communication
- Ability to work independently without direct supervision
- Mature and organized, with an attention to detail
- Customer service and relationship building experience
- Excellent Computer skills
Interested applicants should send their application via e.mail to hrod@sos.or.id* latest by December 31, 2012. It is must for all the applicants to mention the designation in the subject line of e.mail while sending their application
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