International Organization for Migration (IOM) Indonesia is looking for an Operations Assistant according to the terms of reference below:
I. Position Information
Reference No. SVN/ID10/2012/075
Position title Operations Assistant
Position grade General Service Staff, Grade 4
Duty station Jakarta
Type of Contract Special All Inclusive Contract for 3 months (the first three months will be considered as probation period). The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged
Seniority band: Band IV
Job family: Migration
Organizational unit: RCA
Position number n/a
Position rated ¨ n/a
Subject to rotation n/a
Reporting directly to National Operations Officer
Overall supervision by Deputy Chief of Mission
Managerial responsibility No
Directly reporting staff 0
II. Organizational Context and Scope
Under direct supervision of the National Operations Officer and the overall supervision of the Deputy Chief of Mission, the incumbent will response and provide care and support to interception cases of the migrants at the location where the migrants intercepted.
III. Responsibilities and Accountabilities
1. Assist the intercepted migrants at any time when there is an interception.
2. Follow up and maintain coordination with the Immigration Department and the INP (Indonesian National Police) and other local authorities to take care of the interception migrants, in close coordination with the Senior Operations Assistant III.
3. Provide the care and assistance to the intercepted migrants as necessary.
4. Visit and monitor the intercepted migrants and ensure that all basic needs/services include adequate and appropriate food and water, acceptable accommodation facilities, security and medical assistance including psycho-social counselling are provided to all intercepted migrants in a timely and efficient manner.
5. Provide counselling to Irregular Migrants on their option to continue stay in Indonesia or Voluntary Return to country of origin.
6. Coordinate with the Medical team and Psychosocial Support team to ensure that all intercepted migrants are provided adequate and appropriate medical services, including psychosocial counselling.
7. Provide ad-hoc support to local authorities in areas related to identification and handling of irregular migration;
8. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations,
9. Provide ad hoc activity report to the Supervisors
10. Provide monthly statistics and formatted reporting
11. Perform other duties as may be assigned
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Accountability
Accepts and gives constructive criticism
Follows all relevant procedures, processes, and policies
Meets deadline, cost, and quality requirements for outputs
Monitors own work to correct errors
Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
Identifies the immediate and peripheral clients of own work
Establishes and maintains effective working relationships with clients
Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
Contributes to colleagues' learning
Demonstrates interest in improving relevant skills
Demonstrates interest in acquiring skills relevant to other functional areas
Communication
Actively shares relevant information
Clearly communicates, and listens to feedback on, changing priorities and procedures
Writes clearly and effectively, adapting wording and style to the intended audience
Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
Proactively develops new ways to resolve problems
Leadership and Negotiation
Convinces others to share resources
Presents goals as shared interests
Performance Management
Provides constructive feedback to colleagues
Provides fair, accurate, timely, and constructive staff evaluations
Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
Sets clear and achievable goals consistent with agreed priorities for self and others
Identifies priority activities and assignments for self and others
Organizes and documents work to allow for planned and unplanned handovers
Identifies risks and makes contingency plans
Professionalism
Masters subject matter related to responsibilities
Identifies issues, opportunities, and risks central to responsibilities
Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
Effectively applies knowledge of migration issues within organizational context
Persistent, calm, and polite in the face of challenges and stress
Treats all colleagues with respect and dignity
Works effectively with people from different cultures by adapting to relevant cultural contexts
Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
Actively contributes to an effective, collegial, and agreeable team environment
Contributes to, and follows team objectives
Gives credit where credit is due
Seeks input and feedback from others
Delegates tasks and responsibilities as appropriate
Actively supports and implements final group decisions
Takes joint responsibility for team's work
Technological Awareness
Learns about developments in available technology
Proactively identifies and advocates for cost-efficient technology solutions
Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
a). Delivers on set objectives in hardship/difficult situations.
b). Effectively coordinates actions with other implementing partners.
c). Works effectively with local authorities, stakeholders, beneficiaries, and the broader community
to advance country office objectives.
d). Good level of computer literacy (Ms Office)
e). Willingness to Travel.
V. Education and Experience
a). Minimum Diploma degree (D3) in economic, political, social science or business and counseling.
A university degree in any of these fields will be highly regarded.
b). Have minimum 4 years of experience in any of these fields particularly in dealing with migrants
and training or livelihoods projects.
c). Previous experience working with IOM is an advantage.
d). Experiences in areas related to the work of humanitarian matters or experience gained from
working in the UN is an advantage.
VI. Languages
Fluency in English and Bahasa Indonesia, both oral and written.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with :
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=pcmain&file=phform.xls
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit the application by email to recruitment-indonesia@iom.int indicating the reference code above as subject.
The deadline for applications is 21 November 2012
Due to the expected volume of applications, only candidates under positive consideration will be notified
For more detail info about us, please visit www.iom.or.id
I. Position Information
Reference No. SVN/ID10/2012/075
Position title Operations Assistant
Position grade General Service Staff, Grade 4
Duty station Jakarta
Type of Contract Special All Inclusive Contract for 3 months (the first three months will be considered as probation period). The tenure of contract of internal candidate holding a Fixed Term/Regular contract will remain unchanged
Seniority band: Band IV
Job family: Migration
Organizational unit: RCA
Position number n/a
Position rated ¨ n/a
Subject to rotation n/a
Reporting directly to National Operations Officer
Overall supervision by Deputy Chief of Mission
Managerial responsibility No
Directly reporting staff 0
II. Organizational Context and Scope
Under direct supervision of the National Operations Officer and the overall supervision of the Deputy Chief of Mission, the incumbent will response and provide care and support to interception cases of the migrants at the location where the migrants intercepted.
III. Responsibilities and Accountabilities
1. Assist the intercepted migrants at any time when there is an interception.
2. Follow up and maintain coordination with the Immigration Department and the INP (Indonesian National Police) and other local authorities to take care of the interception migrants, in close coordination with the Senior Operations Assistant III.
3. Provide the care and assistance to the intercepted migrants as necessary.
4. Visit and monitor the intercepted migrants and ensure that all basic needs/services include adequate and appropriate food and water, acceptable accommodation facilities, security and medical assistance including psycho-social counselling are provided to all intercepted migrants in a timely and efficient manner.
5. Provide counselling to Irregular Migrants on their option to continue stay in Indonesia or Voluntary Return to country of origin.
6. Coordinate with the Medical team and Psychosocial Support team to ensure that all intercepted migrants are provided adequate and appropriate medical services, including psychosocial counselling.
7. Provide ad-hoc support to local authorities in areas related to identification and handling of irregular migration;
8. In coordination with Finance Unit, manage the operational expenses and ensure IOM expenditure is based on IOM regulations,
9. Provide ad hoc activity report to the Supervisors
10. Provide monthly statistics and formatted reporting
11. Perform other duties as may be assigned
IV. Competencies
The incumbent is expected to demonstrate the following technical and behavioural competencies
Accountability
Accepts and gives constructive criticism
Follows all relevant procedures, processes, and policies
Meets deadline, cost, and quality requirements for outputs
Monitors own work to correct errors
Takes responsibility for meeting commitments and for any shortcomings
Client Orientation
Identifies the immediate and peripheral clients of own work
Establishes and maintains effective working relationships with clients
Identifies and monitors changes in the needs of clients, including donors, governments, and project beneficiaries
Continuous Learning
Contributes to colleagues' learning
Demonstrates interest in improving relevant skills
Demonstrates interest in acquiring skills relevant to other functional areas
Communication
Actively shares relevant information
Clearly communicates, and listens to feedback on, changing priorities and procedures
Writes clearly and effectively, adapting wording and style to the intended audience
Listens effectively and communicates clearly, adapting delivery to the audience
Creativity and Initiative
Proactively develops new ways to resolve problems
Leadership and Negotiation
Convinces others to share resources
Presents goals as shared interests
Performance Management
Provides constructive feedback to colleagues
Provides fair, accurate, timely, and constructive staff evaluations
Uses staff evaluations appropriately in recruitment and other relevant HR procedures
Planning and Organizing
Sets clear and achievable goals consistent with agreed priorities for self and others
Identifies priority activities and assignments for self and others
Organizes and documents work to allow for planned and unplanned handovers
Identifies risks and makes contingency plans
Professionalism
Masters subject matter related to responsibilities
Identifies issues, opportunities, and risks central to responsibilities
Incorporates gender-related needs, perspectives, and concerns, and promotes equal gender participation
Effectively applies knowledge of migration issues within organizational context
Persistent, calm, and polite in the face of challenges and stress
Treats all colleagues with respect and dignity
Works effectively with people from different cultures by adapting to relevant cultural contexts
Knowledgeable about and promotes IOM core mandate and migration Solutions
Teamwork
Actively contributes to an effective, collegial, and agreeable team environment
Contributes to, and follows team objectives
Gives credit where credit is due
Seeks input and feedback from others
Delegates tasks and responsibilities as appropriate
Actively supports and implements final group decisions
Takes joint responsibility for team's work
Technological Awareness
Learns about developments in available technology
Proactively identifies and advocates for cost-efficient technology solutions
Understands applicability and limitation of technology and seeks to apply it to appropriate work
Technical
a). Delivers on set objectives in hardship/difficult situations.
b). Effectively coordinates actions with other implementing partners.
c). Works effectively with local authorities, stakeholders, beneficiaries, and the broader community
to advance country office objectives.
d). Good level of computer literacy (Ms Office)
e). Willingness to Travel.
V. Education and Experience
a). Minimum Diploma degree (D3) in economic, political, social science or business and counseling.
A university degree in any of these fields will be highly regarded.
b). Have minimum 4 years of experience in any of these fields particularly in dealing with migrants
and training or livelihoods projects.
c). Previous experience working with IOM is an advantage.
d). Experiences in areas related to the work of humanitarian matters or experience gained from
working in the UN is an advantage.
VI. Languages
Fluency in English and Bahasa Indonesia, both oral and written.
HOW TO APPLY
Interested candidates are invited to send the application in ENGLISH, with :
a) Cover letter, clearly specify suitability and availability date,
b) Complete the Personal History Form which can be downloaded at the following link :
http://www.iom.or.id/loadpdf.jsp?lang=eng&pgs=pcmain&file=phform.xls
c) Detailed curriculum vitae, including historical salary and minimum three referees (preferably former direct supervisors).
Please submit the application by email to recruitment-indonesia@iom.int indicating the reference code above as subject.
The deadline for applications is 21 November 2012
Due to the expected volume of applications, only candidates under positive consideration will be notified
For more detail info about us, please visit www.iom.or.id
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