Rabu, 15 Oktober 2014

Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ)GmbH

The Deutsche Gesellschaft fuer Internationale Zusammenarbeit (GIZ)GmbH is a German international cooperation enterprise for sustainable development with worldwide operations.
GIZ Office Jakarta (GOJ) is looking for 1 (one) qualified “Receptionist
A.     Responsibilities
The receptionist is responsible for
  • liaising with customers in a service-oriented manner on behalf of the office by providing a professional phone service, personally welcoming visitors and maintaining a high standard in the reception area
  • dealing with phone calls related to GIZ
  • ensuring incoming and outgoing calls are efficient and uninterrupted
  • performing reception and secretariat services on a daily basis
The receptionist performs the following tasks:
B.     Tasks
1.      Phone and reception services
The receptionist
  • answers and accepts phone calls and messages and/or forwards them
  • maintains a callback list of all incoming calls which cannot be taken by the relevant staff member
  • operates the answering machine appropriately
  • registers, documents and organizes incoming and outgoing correspondence (fax, emails, packages and personally delivered messages)
  • ensures deputisation for other staff members
  • ensures that visitors are comfortable by offering newspapers, refreshments, etc.
2.      Office work and services
The receptionist
  • ensures creation and/or regular updating of a list of contacts and addresses (telephone, fax, email)
  • is responsible for sorting, registering, distributing and accepting fax (outgoing and incoming), documents/invoices and packages to/from the post office, government institutions, embassies etc.,
  • is responsible for distributing and registering mobile and satelite phone bills
  • is responsible for ordering office stationeries and preparing greeting cards in any occasions
  • is arranging meals during office meeting/ event
  • is responsible for delivery documents and ensure that recurring bills of courier ( TIKI and DHL) are paid on time
  • is responsible to keeping up to date the info portal of Internal Service dept on DMS
  • ensures periodicals are put out
3.      Other duties/additional tasks
The receptionist
  • performs other duties and tasks at the request of management
C.     Required qualifications, competences and experience
  • secondary school education
  • certificate/diploma or similar qualification from a recognised clerical college
Professional experience
  • at least 1-3 years’ professional experience in a comparable position
Other knowledge, additional competences
  • good working knowledge of ITC technologies (related software, phone, fax, email, the internet) and computer applications (e.g. MS Office)
  • very good written and oral knowledge of the European language widely used in the country, ideally a knowledge of German
  • politeness and helpfulness in dealing with visitors
  • willingness to upskill as required by the tasks to be performed – corresponding measures are agreed with management 
Duty station : Jakarta
Kindly send your comprehensive resume to recruitment-indo@giz.de  with RECEPTIONIST as email subject, by 27 October 2013.

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